Contact Us
We are here to help with product questions, orders, shipping and returns.
Get in touch
Questions about a product, an order or a return? Reach the Lunset team directly.
- Emailsupport@lunset.com
- Phone+1 (816) 886-5002
- Address117 S Lexington St, Ste 100, Harrisonville, MO 64701, United States
Send us a message
Before you write
How can I track my order?
When your order ships you will receive an email with your tracking number and a link to follow the delivery. You can also visit our Track Your Order page or contact us with your order number.
Can I cancel or change my order?
You can cancel within 24 hours of placing your order, as long as it has not shipped, for a full refund. Email support@lunset.com with your order number. Details are in our Order Cancellation Policy.
Can I return or exchange an item?
Yes. You can request a return within 30 days of delivery, and returns are free: we send you a prepaid return label. Items must be unused and not installed. See our Return & Refund Policy and contact us before sending anything back.