Track Your Order
Follow your Lunset order from checkout to your door.
1. Check your shipping confirmation email
When your order ships, we send a shipping confirmation email to the address used at checkout. It includes your carrier, tracking number and a link to track the package. Please check your spam or promotions folder if you do not see it.
2. View your order status
Your order confirmation email contains a link to your order status page, where you can see the current status and tracking details at any time. If you created an account, you can also sign in to your account to view your orders.
3. Contact us
If you cannot find your tracking information or your tracking has not updated, contact us with your order number and the email address used at checkout:
- Email: support@lunset.com
- Phone: +1 (816) 886-5002
- Contact form
Shipping timeframes are explained in our Shipping Policy.